Data Collection Practices

We gather and manage various types of personal information, including:

How Your Information Is Used

Your personal information is used for these key purposes:

  • Service Provision in Newcastle Upon Tyne:
    • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also facilitate the collection and return of vehicles, as well as processing payments, deposits, and any applicable charges associated with your rental.
  • Customer Communication in Newcastle Upon Tyne:
    • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of any changes to our services or policies.
  • Marketing Consent and Legitimate Interest in Newcastle Upon Tyne:
    • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You may opt out at any time.
  • Service Enhancement in Newcastle Upon Tyne:
    • Evaluating website interactions to refine user experience and service efficiency. Conducting assessments to improve our vehicle selection and offerings.
  • Legal Obligations in Newcastle Upon Tyne Car Hire:
    • Meeting legal, regulatory, and tax obligations in Newcastle Upon Tyne. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

  • Local Service Partners: Third-party companies assist us in providing our services, including payment processors and IT support. These partners are contractually required to safeguard your information.

We do not share your personal information with third parties.

Data Protection Measures

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes encryption, access controls, secure server protocols, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Practices

We retain your personal information only for the duration necessary to achieve the purposes it was collected for, such as complying with legal, accounting, or reporting obligations. The retention periods differ based on the specific type of information and the context in which it is processed.

Your Rights in Newcastle

Your rights under UK data protection law in Newcastle Upon Tyne

  • Accessing Your Personal Data: Obtain a copy of your personal information on file.

To enact these rights, please reach out using the contact information below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and tailor content to your preferences. You have the option to adjust your cookie settings through your browser to control how these technologies are used.

Policy Changes

This Privacy Policy may be revised from time to time to address changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend checking this policy periodically for the latest information.

Contact Us

For inquiries regarding our Privacy Policy or data practices, please reach out to us:

Newcastle Car Hire Services
Station Road, Newcastle upon Tyne, NE3, Tyne and Wear, United Kingdom
Contact Number:: 441914620156